Fieri Leadership and Development Ltd Data Protection and Privacy Policy

Our contact details

The type of personal information we collect

We currently collect and process the following information:

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you via sign-up forms, or is provided to us by your employer or a third party where your permission has been given for doing so.

The reason we collect medical, nutritional, emergency contact and personal contact details is for the planning and delivery of some learning and development programmes where this information ensures we can manage training safely and responsibly.

No information is shared with third-parties or used by us for marketing purposes.

Under the General Data Protection Regulations (GDPR), the lawful basis we rely on for processing this information is:

Your consent. You are able to remove your consent at any time. You can do this by contacting

How we store your personal information

Personal and medical information is stored in an encrypted system with access control and kept for no longer than is necessary. Information is retained for 12-months following the conclusion of a programme you are enrolled on before being removed from our systems. In certain instances, it may be prudent to hold your information for longer than 12-months. For example, if you have deferred study for a set period. If we need to do this, we will write to you explaining the circumstances and asking for your consent. Details of information stored is available to individuals by request.

For certain programmes, we may use third-party applications to provide specialist services. For example, psychometric assessment publishers. Where this is the case, you may be presented with and subject to additional privacy policies by the application provider and will have the opportunity to give or withhold consent accordingly. We will not share any data with third-party applications without your specific consent.

Your data protection rights

Under data protection law, you have rights including:

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us by email at, or calling 02034571077 or by post at 8 High Street, Heathfield, East Sussex, UK, TN21 8LS  if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at by email at, or calling 02034571077 or by post at 8 High Street, Heathfield, East Sussex, UK, TN21 8LS. You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website: